Learning Experience & Performance Support
Perform Effectively At Every Moment Of Need
Trusted by big brands
Enabling workplace learning
Learning is most effective when it aligns with business objectives, is contextual to the user’s needs, and seamlessly integrates into the workplace. The AskDelphi Performance Support and Digital Coach platform is built around the proven 5 Moments of Need™ methodology, ensuring employees can learn and perform effectively at the moment they need it most—on the job, at the moment of apply.
Our clients use AskDelphi to solve some of the most pressing challenges in modern workplace learning. By implementing our platform, organizations have reduced onboarding time by over 50%, helping new employees become productive faster.
They’ve also cut classroom training time by more than half, freeing up valuable time and resources. AskDelphi empowers employees to quickly find the right information whenever they need it, ensuring they always have access to up-to-date, accurate knowledge—right at their fingertips. This not only boosts performance but also supports compliance and consistency across teams.
AskDelphi offers two powerful solutions:
- AskDelphi Digital Coach provides employees with quick and easy access to personalized, task-oriented information -within 2 clicks or 10 seconds- so they can get the support they need, exactly when they need it.
- AskDelphi Designer AI enables organizations to automatically generate learning design and content from existing documents and protocols. This reduces the workload of content experts by 60% and accelerates project turnaround times by 50%.
By delivering just-in-time learning and performance support, AskDelphi empowers employees to work autonomously, master new skills while performing job tasks, and drive both personal and organizational success.
Embedded in the workflow
AskDelphi is where the user is. Access relevant learning and support resources on a mobile device when on the go, embedded in a production line or simply via the desktop at the office.
Just Enough
Users access just the right amount of information to help them get the job done. More learning and support resources are available within the context of the task being performed based on the moment of need.
Workflow-based acces
AskDelphi delivers the right amount of relevant learning and support content precisely when and where employees need it, seamlessly integrated into their workflow. Support is tailored based on role, workflow, task, or the software application in use, ensuring that employees receive contextual, just-in-time assistance. This scaffolded approach connects users to all available resources within the organization, providing a structured pathway to learning and performance support. AskDelphi acts as a workflow-based context layer, intelligently linking employees to the most relevant information—whether it’s formal training, documentation, best practices, or expert knowledge—empowering them to work efficiently and effectively.
Measure Business Impact
A 5 Moments of Need™ based solution allows us to finally link learning and performance support to true impact on business results. AskDelphi provides robust analytics and reporting capability that helps build the business case for workflow learning and supports the content maintenance and curation process.
Single Source Authoring
AskDelphi is a single source authoring platform that allows authors to create content once and publish in different support formats. Following the 5 Moments of Need™ methodology, the process, task, step structure is designed in the AskDelphi authoring environment and learning and support assets are brokered from existing enterprise repositories such as content repositories or a streaming video platform. Various importing options are available.
Secure Cloud Infrastructure
AskDelphi is a SAAS solution hosted on the Microsoft Azure Cloud platform. We leverage the ever-expanding set of Azure Cloud services to meet our customer’s business challenges in areas such as security, privacy, enterprise scalability, analytics, AI and Machine Learning.